Frequently Asked Questions
Everything you need to know before purchasing CWYN Build Kits and Bundles.
What do I get after checkout?
You get an immediate confirmation page with your order ID, purchased items, and direct download links by cart item.
How are Build Kits delivered?
Each Build Kit includes structured files you can open instantly: quick start, workflows, reminder templates, memory templates, handoff templates, and prompt packs.
Can I buy multiple items in one order?
Yes. The thank-you flow lists all cart items and gives download links for each item.
Do I need technical setup experience?
No. Each Build Kit is designed to be copy/paste friendly with clear setup order and practical examples.
What’s the difference between Build Kits and Bundles?
Build Kits are individual products for specific workflows. Bundles combine multiple Build Kits for a broader rollout.
Can I use this with OpenClaw and WhatsApp workflows?
Yes. Kits are built around practical OpenClaw operations, including WhatsApp-based execution patterns where relevant.
Do prices include updates?
Current pricing covers the delivered version at purchase. Check the product page and release notes for any stated update terms.
How do I get support?
Include your order confirmation details when you contact CWYN support.
Can I get a team-ready rollout?
Yes—start with a Bundle for cross-functional deployment, then expand with specific Build Kits by team need.
Can my team share purchased Build Kits?
Yes, internal team usage is supported for operational rollout. For broad external redistribution, request a commercial license.
How long does setup usually take?
Setup time depends on the Build Kit, your environment, and the workflow you are implementing. Each kit includes a quick-start file to guide the setup order.
What is the refund policy?
Refund eligibility follows the Refund Policy and applicable law.
How are consumer and business purchases treated differently?
Consumer purchasers (personal/family/household use) may have additional statutory rights depending on jurisdiction. Business purchasers are generally governed by our Terms and Refund Policy. Non-waivable rights always remain in effect.
How do updates and versioning work?
Each kit includes versioned files; update availability is posted with release notes.
What support response time should I expect?
CWYN does not publish a guaranteed response time. Submit delivery and access issues through Contact Support.